SII Investments - Department Descriptions

OPERATIONS
New Accounts establishes new brokerage accounts and initiates the transfer of brokerage assets in and out of SII. This department also provides assistance to representatives and their staff regarding brokerage-related questions.
Brokerage Services executes equity, mutual fund, options and fixed income transactions in a timely manner for clients and registered representatives. Additionally this department responds to questions regarding trades, securities and administrative procedures.
Broker Dealer Operations assists with the status tracking and implementation of Operations department procedures and special projects. This department also delivers new representatives training programs.
Account Maintenance ensures all client data is entered into the Granite back office system accurately. Additionally this department is responsible for imaging and storing all documents related to client accounts.
COMMISSIONS
Commissions Processing accurately and efficiently enters commission data into the back office systems to process the payment of commissions to registered representatives.
Commissions Support Services provides customer service and support to representatives, and fund or insurance companies that contact the department with questions relating to commission payments.
COMPLIANCE
Advertising Review is responsible for analyzing and approving advertising, sales literature, and correspondence to ensure industry and firm policies are met, and that state, FINRA and SEC requirements concerning communications between representatives and the public are upheld.
Branch Exams is responsible for planning and conducting annual office examinations, as well as documenting and following up on their findings to ensure SII and its registered representatives are in compliance with the applicable policies and regulations.
General Compliance is responsible for the daily compliance of the company and upkeep, implementation and enforcement of firm's written supervisory procedures. This positions also has oversight of Customer Complaint, Litigation and Arbitration processes.
Registration maintains the securities registrations for registered representatives and their administrative staff in addition to registrations for home office personnel.
Sales Supervision verifies suitability of all new and ongoing direct business activities. Additionally this department is responsible for communicating and following up on any potential issues discovered.
Surveillance is responsible for internal exception report review to ensure producing representatives are complying with firm and regulatory policies and procedures.
INVESTMENT ADVISORY
IA Sales and Marketing assists registered representatives with converting their practices from commissions to fees, provides support for the Advisor Solutions platform, and administers relationships with third party asset managers.
Advisory Compliance is responsible for the daily review and ongoing surveillance of Investment Advisory Accounts and keeping ahead of regulatory changes affecting SII Investment Advisor Representatives (IAR).
Advisory Operations provides support in processing Advisory Account set-up and maintenance, as well as customer service and bill processing support for registered representatives.
NEW BUSINESS DEVELOPMENT
Branch Development works hand-in-hand with new and existing registered representatives to streamline their daily business processes and maintain compliance with SII’s firm policies, as well as state, FINRA, and SEC regulations.
Marketing and Communications develops, executes and measures the success of the financial firm’s marketing plan. Additionally this department plans and implements conferences offered to SII representatives and their administrative staff.
Recruiting converts prospects into affiliates on behalf of the SII brokerage firm by developing mutually beneficial long-term business partnerships with highly successful registered representatives.
Transition assists new representatives with the process of moving their businesses from their previous broker/dealers to SII Investments. This department also ensures new representatives are familiar with the overall procedures for doing business with the firm.
OFFICE SERVICES
Administration is responsible for managing the daily operations of the home office including reception, mail processing, and supply management.
Facilities is responsible for the general maintenance and upkeep of the office building. Additionally this department is responsible for maintaining contracts with service providers and the inventories of off-site storage facilities.
Human Resources recruits, hires, and helps retain home office employees. This department also plans and implements employee enrichment programs in addition to enforcing company policies and distributing employee benefits.
SYSTEMS SUPPORT
Training Support is responsible for training SII affiliates and home office associates on the Electronic Order Entry (EOE) platform and other related applications as well as providing technical support to existing users. This department identifies maintenance items and opportunities for enhancement in addition to testing and accepting system changes.
Information Technology/Support Desk provides customer service and support for field representatives regarding navigation and use of NPH systems and software applications. This position is also responsible for system administration, account set up and granting access and entitlements to systems as well as installing and maintaining the company's technology resources.
Product Maintenance classifies and enters products into the Granite database to ensure the quick and easy retrieval of product data. It is this department’s responsibility to research and add products not currently in the system and update information due to mergers, name changes, etc.
Strategic Initiatives - Business Analysis acts as a liaison between end users and technology developers. This department is responsible for communicating the needs of end users to create the documentation necessary to construct and implement working systems and solutions.
Front Office Systems Support provides level one customer service and support to field representatives from the NPH family of broker dealers on Front Office platforms, including internally built and vendor-partner applications.
Data Integrity provides customer support and problem resolution in relation to NPH broker dealer data. It is this department's responsibility to research data anomalies, work with outside vendors to resolve variances in data and analyze new data files from outside vendors.
Commissions Systems Analysis plans, directs and executes the analysis of financial systems data. This department also reviews, advises, coordinates and participates in the developing of firm policy, business procedure and system level strategic initiatives.